Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the EventReady platform, website at eventready.co, and all related services (collectively, the "Service") provided by EventReady ("we," "our," or "us").

By accessing or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and "you" refers to both you individually and that organization.

If you do not agree to these Terms, you may not access or use the Service.

2. Description of Service

EventReady is an event readiness management platform that helps venues, planners, and event teams track requirements, manage vendor compliance, collect documents, and monitor deadlines between booking and event day. The Service includes:

• Project and event management dashboards
• Customizable client and vendor portals
• Document upload and storage
• Certificate of insurance (COI) tracking and compliance monitoring
• Automated email notifications and reminders
• Vendor registry and onboarding
• API access for integrations

3. Account Registration

To use certain features of the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security and confidentiality of your login credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

You must be at least 18 years old to create an account. We reserve the right to refuse service, terminate accounts, or remove content at our sole discretion.

4. Acceptable Use

You agree not to use the Service to:

• Violate any applicable law, regulation, or third-party rights
• Upload or transmit viruses, malware, or other malicious code
• Attempt to gain unauthorized access to the Service, other accounts, or related systems
• Interfere with or disrupt the integrity or performance of the Service
• Use the Service for any purpose other than its intended event management functionality
• Scrape, crawl, or use automated means to access the Service without our prior written consent
• Upload content that is fraudulent, misleading, defamatory, or infringes on intellectual property rights
• Resell, sublicense, or provide the Service to third parties without authorization

5. Your Content

5.1 Ownership

You retain all rights to the content you upload, submit, or create through the Service ("Your Content"), including event data, documents, images, and client/vendor information. We do not claim ownership of Your Content.

5.2 License Grant

By uploading or submitting Your Content, you grant us a limited, non-exclusive, worldwide license to host, store, transfer, display, and process Your Content solely for the purpose of providing and improving the Service. This license terminates when you delete Your Content or your account.

5.3 Responsibility

You are solely responsible for Your Content. You represent and warrant that you have all necessary rights to upload and share Your Content, and that Your Content does not violate any law or infringe on the rights of any third party.

6. Portal Users and Invitations

The Service allows you to invite clients, vendors, and other third parties ("Portal Users") to access project-specific portals. You acknowledge and agree that:

• You are responsible for the invitations you send and the portal access you grant
• You will only invite individuals whose email addresses you are authorized to use
• Portal Users will have access to project information and documents as configured by you
• Email notifications (including reminders, deadline alerts, and portal invitations) will be sent on your behalf to Portal Users
• You are responsible for ensuring that your use of the invitation and reminder features complies with applicable anti-spam and email marketing laws

7. Intellectual Property

The Service, including its design, features, code, documentation, logos, and trademarks, is owned by EventReady and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.

The EventReady name, logo, and all related names, logos, and product and service names are trademarks of EventReady. You may not use such marks without our prior written permission.

8. Fees and Payment

Certain features of the Service may require payment of fees. If you subscribe to a paid plan:

• You agree to pay all applicable fees as described at the time of purchase
• Fees are billed in advance on a monthly or annual basis, depending on your selected plan
• All fees are non-refundable except as expressly stated in these Terms or required by law
• We reserve the right to change fees upon 30 days' written notice
• Failure to pay may result in suspension or termination of your account

Early access and beta users may receive free access to the Service. We reserve the right to introduce paid plans and modify free tier availability at any time with reasonable notice.

9. Service Availability and Modifications

We strive to maintain high availability of the Service but do not guarantee uninterrupted access. We may:

• Modify, update, or discontinue features of the Service at any time
• Perform scheduled or emergency maintenance that may temporarily affect availability
• Impose limits on certain features or restrict access to parts of the Service

We will make reasonable efforts to provide notice of material changes or planned downtime.

10. Data and Backups

While we implement regular backups and take reasonable measures to protect your data, you are responsible for maintaining your own backups of Your Content. We are not liable for any loss or corruption of data.

Upon termination of your account, you will have 30 days to export your data. After this period, we may delete Your Content in accordance with our data retention policies.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

EVENTREADY IS A MANAGEMENT AND TRACKING TOOL. WE DO NOT PROVIDE LEGAL, INSURANCE, OR COMPLIANCE ADVICE. THE COMPLIANCE MONITORING FEATURES ARE PROVIDED AS INFORMATIONAL AIDS ONLY. YOU ARE SOLELY RESPONSIBLE FOR VERIFYING THE ACCURACY AND SUFFICIENCY OF ALL DOCUMENTS, INSURANCE CERTIFICATES, AND COMPLIANCE REQUIREMENTS. RELIANCE ON THE SERVICE DOES NOT REPLACE YOUR OBLIGATION TO INDEPENDENTLY VERIFY VENDOR INSURANCE COVERAGE, DOCUMENT VALIDITY, OR REGULATORY COMPLIANCE.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL EVENTREADY, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to, use of, or inability to access or use the Service
• Any conduct or content of any third party on the Service
• Any content obtained from the Service
• Unauthorized access, use, or alteration of your content or transmissions
• Expired, invalid, or insufficient insurance coverage of vendors tracked through the Service
• Missed deadlines or incomplete requirements

OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

13. Indemnification

You agree to indemnify, defend, and hold harmless EventReady and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights, including intellectual property or privacy rights
• Your Content uploaded to the Service
• Your use of the email notification and invitation features

14. Termination

You may terminate your account at any time by contacting us at hello@eventready.co.

We may terminate or suspend your access to the Service immediately, without prior notice, if you breach these Terms, fail to pay applicable fees, or for any other reason at our sole discretion.

Upon termination, your right to use the Service will immediately cease. Sections 5.1, 7, 11, 12, 13, 15, and 16 shall survive termination.

15. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.

Any dispute arising from or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If the dispute cannot be resolved within 30 days, it shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, conducted in Miami, Florida.

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

16. General Provisions

• Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and EventReady regarding the Service.
• Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
• Waiver: Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.
• Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.
• Notices: We may provide notices to you via email to the address associated with your account or through the Service.

17. Changes to These Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on the Service and updating the "Last updated" date. Your continued use of the Service after such changes constitutes your acceptance of the revised Terms.

18. Contact Us

If you have any questions about these Terms, please contact us: